FREQUENTLY ASKED QUESTIONS
What is your turn around time on bike and ski service?
Normally 48 hours. We strive to provide a fast turn-around to all of our valued customers as we know how much you want to get back on your bike and/or skis. Please allow for more time if parts need to be ordered or if it is brought in during our peak season. Please call for exact turn around that week.
Do you sell downhill skis/snowboards?
We provide only cross country ski products and only service cross country skis. If you are looking for something like wax or ski goggles then yes, we most likely have it as it is all transferrable from sport to sport.
Does your portage location have the same stock?
We are no longer affiliated with the portage location and are owned under entirely different management. We have completely different brands, service, hours, etc.
What's provided when I buy a bike from you?
With every bike sale we offer a year of free labour, lifetime guarantee on all of our frames and a 2 year guarantee on all of the components under normal use.
Are you open Sundays?
Yes, we are open 12-5 pm.
What kind of bikes do you fix?
We fix all styles of bikes and all makes and models. Our current mechanics have yet to be stumped with a job, so bring it by, we're positive you'll be more than happy with our work.
It's winter... Can I still get my bike serviced?
Our service and repair shop is open year round, monday to friday. You can drop your bike off on weekends as well.